People are the prime movers and the real source of competitive advantage. The spirit of competitiveness and providing customers with best of services and value systems are reflected in ECC's Human Resources practices, which have earned national recognition several times.

ECC-ites go through a process of continuous learning, assisted by training programmes. Apart from on-the-job training and technical training, over 100 programmes on general management and behavioural topics are conducted each year. Interactive CD-ROM based programmes have enabled employees learn at their own pace.

ECC has always believed in experimentation and implementation of new ideas. HR practices such as collaborative performance appraisal, career & succession planning, team rewards have been institutionalised.

An extensive and rigorous recruitment process ensures quality induction. "L&T Build India" scholarship programme in collaboration with IITs is yet another channel for developing Project Managers. This has become a model for industry - institution interface. Graduate Engineer Trainee recruitment process covers India's major engineering colleges and institutions. Orientation programmes, plant visits and comprehensive information-sharing facilitate induction.

The ongoing organization development (OD) process in ECC is unique and it is one of the longest sustaining OD efforts in India.