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Welcome to Help Desk |
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Welcome to EIP Helpdesk – A central point to receive help on various issues. For faster incident resolution and customer satisfaction register your queries, feedback, problems and suggestions in EIP Helpdesk. Our Service Desk now extends to a wide range of domains and functions such as in
• Enterprise Information Portal (EIP)
• IT Infrastructure Support
• EIP - Construction Enterprise Management (CeMa)
• EIP - Production Decision Support System (PDSS)
• EDRC – B&F - MAVENS Applications
• Design Software
• Human Resource Management
EIP Helpdesk provides users a central point of contact for communication on issues and traceability throughout the entire incident lifecycle. It also helps our Service Desk to streamline incident management and function more effectively by problem assigning and escalation process. Areas requiring analysis can be identified for improvement thereby eliminating common problems in computing environment.
Your suggestions and feedback provide us constant drive to develop and maintain our support desk and knowledge base.
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